News5050 – Market Report

December 6, 2017

The Report:

Increasing focus on enhancing customer experience and high cost associated with unplanned IT infrastructure outages are driving the proactive services market.
The global proactive services market size is expected to grow from USD 1.63 billion in 2017 to USD 4.35 billion by 2022, at an estimated Compound Annual Growth Rate (CAGR) of 21.6% during the forecast period. The market is driven by growing need for scalable and flexible proactive services, and opportunities created with technological advancements in the IT infrastructure. On the other hand, variation in performance over cloud and lack of enterprise expertise are major restraints for the proactive services market growth.
Network management application is expected to hold the major market size during the forecast period.
The network management applications are gaining traction very fast in the current market scenario, as companies have realized that it is the best way to prevent unplanned IT infrastructure outages. Any unplanned IT infrastructure outage will result in a significant loss to organizations and if the outages are recurring then it will affect the organization’s revenues.
SMEs segment is expected to hold the major market size during the forecast period.
The SMEs segment is expected to grow at a higher CAGR during the forecast period. Organizations with less than 1,000 employees are categorized as SMEs. The increased competition has prompted SMEs to invest in proactive services for better quality of network performance across organizations and make efficient decisions for their business growth. More than large enterprises, SMEs face resource crunch and require methods to solve the complexities for better cost optimization on their assets and requirements. The increasing usage of complex IT infrastructure among various organizations has led to the implementation of proactive services among SMEs as well.
North America is expected to hold the major market size during the forecast period.
North America has the first-mover advantage in the adoption of new technologies, such as a smartphones and cloud platforms. Companies are willingly investing in North America. Major factors driving the growth of proactive services market in North America are stable economy, technology enhancements, and infrastructure costs. The expenditure on IT infrastructure has been a major issue for various organizations in the region. The need to improve the performance and increase the efficiency of IT infrastructure have encouraged organizations to adopt proactive services. APAC consists of growing economies and has a favorable market for proactive service vendors. India, China, Australia, and Japan are the major contributors to the proactive services market in APAC.
In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people. The break-up of profiles of primary participants is given below as:
o By company type: Tier 1 – 35%, Tier 2 – 45%, and Tier 3 – 20%
o By designation: C-level – 35%, Director level – 25%, and Others – 40%
o By region: North America – 45%, Europe – 20%, APAC – 30%, ROW – 5%
The proactive services ecosystem comprises major vendors, such as Cisco (US), Hewlett Packard Enterprise (US), Microsoft (US), IBM (US), Ericsson (Sweden), Juniper Networks (US), Huawei (China), Nokia Networks (Finland), Avaya (US), Fortinet (US), Symantec (US), DXC Technology (US), and McAfee (US).
Research Coverage
The report includes in-depth competitive analysis of these key players in the proactive services market, with their company profiles, recent developments, and key market strategies. The research report segments the proactive services market by application, service, technology type, organization size, vertical, and region.

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Report: REP000343909